Returns & Exchanges
At CO, we strive for perfection in every garment, but if your purchase isn't quite right, we offer a seamless return process within 30 days of delivery. All items must be returned in their original, unworn condition with all tags attached to ensure a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in the original shipping box or a similar sturdy mailer, ensuring all original designer tags and labels are included.
Attach the Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing